Suni Support


All of our design, manufacturing, support, and headquarters staff are located here in the same facility in San Jose, CA. Our engineers, scientists, and support personnel work side by side to ensure timely, accurate, and courteous support for all of our products.




Phone Support


Our Technical Support staff is available to answer your questions from 6:30 a.m. to 4:30 p.m. PST. Just call 1.800.GET.SUNI (1.800.438.7864) or 408.227.6698.




Priority Email Support


We offer high-priority Email Support to all of our users—from anywhere in the world. Our Support staff responds to email messages and questions in an expedited manner. Email us an outline of the issue and we'll get back to you quickly (usually within 1 business day). We understand the importance of exceptional service.




FAQs and Knowledge Database


The Suni support staff has created a comprehensive collection of articles, questions and answers, and tutorials. We encourage all Suni Solution users to review this material.




Remote Online Support


This feature allows the Suni Technical Services staff to better assist you by remotely controlling your computer. Please begin a remote session ONLY after being invited to do so.